In rare cases orders can take up to 2 business days to process, but usually processing times are much faster. If you have not received an email with your login details within 2 business days, please contact us.
Are there restrictions on when and where I can access content?
No. Teachers and students can access content from both school and home computers, 24 hours a day.
When does my 12-month license begin?
License terms begin when they are processed and login details are emailed to you.
Will I be charged when my license expires?
No. We never charge for renewals unless you explicitly place a new renewal order.
What are the system requirements?
Can I use Brainingcamp with a Chromebook?
Yes. You just need to make sure Flash Player is installed on your web browser. The Flash Player is automatically included and enabled in the Chrome browser, and can be downloaded for free for other web browsers.